hi Card Review (2026)

Reviewed by Card Pilled Editorial · Last verified 2026-05-09

Key Facts

Cashback
1-10% (suspended)
Annual Fee
TBD
Region
25+ EU countries
Type
Debit
Network
Mastercard
KYC
unknown

Overview

hi is a Web3 neobank founded in 2020 by Sean Rach (former CMO of Crypto.com) and authorized as a Virtual Asset Service Provider in Lithuania. In 2022, hi launched a Mastercard-branded debit card with NFT avatar customization, in partnership with Mastercard.

The hi Card is a crypto debit card offered by hi, available in 25+ EU countries. It offers 1-10% (suspended) cashback across 6 reward tiers, with higher rates unlocked by staking the provider's native token.

Best suited for the provider's native token holders willing to stake for higher rewards. Its cashback rate sits in the top tier among crypto cards we track. It runs on the Mastercard network.

Cashback Tiers

hi Card cashback tiers and requirements
TierRateRequirement
Basic1%100 HI staked
Black3%1,000 HI staked
Silver5%10,000 HI staked
Gold8%100,000 HI staked
Platinum9%1M HI staked
Diamond10%10M HI staked

Pros

Cons

Note: World's first NFT-customizable Mastercard. Founded by ex-CMO of Crypto.com and ex-CEO of Bitcoin.com. WARNING: All card rewards REMAIN SUSPENDED as of May 2026 per official hi.com help center notice ('hi is revamping its rewards program and suspending all Debit card rewards until further notice'). Tier system was previously moved from HI staking to accumulated points (breaking change). UK users reported locked stakes with difficulty withdrawing. Help center still describes the card as live for spending at 60M+ Mastercard merchants, but no evidence of active card issuance/marketing in 2026 and no rewards revamp completion announced. Status genuinely unclear: company still operating but card economics dormant.

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FAQ

What is the hi Card?

The hi Card is a crypto debit card offered by hi. It is available in 25+ EU countries and allows users to spend cryptocurrency at merchants worldwide.

How much cashback does the hi Card offer?

The hi Card offers 1-10% (suspended) cashback. There are 6 tiers: Basic (1%), Black (3%), Silver (5%), Gold (8%), Platinum (9%), Diamond (10%).

What are the fees for the hi Card?

The hi Card has an annual fee of TBD.

Where is the hi Card available?

The hi Card is available in 25+ EU countries. Its availability status is "EU".

Is the hi Card a credit or debit card?

The hi Card is a debit card. You need to load cryptocurrency onto the card before making purchases.

Does the hi Card require staking?

Yes, the hi Card requires staking the provider's native token to unlock higher cashback tiers. The card has 6 reward tiers: Basic (1%, requires 100 HI staked); Black (3%, requires 1,000 HI staked); Silver (5%, requires 10,000 HI staked); Gold (8%, requires 100,000 HI staked); Platinum (9%, requires 1M HI staked); Diamond (10%, requires 10M HI staked). Higher staking amounts yield better reward rates, but consider the opportunity cost of locking tokens.

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