Krak Card Review (2026)

The Krak Card earns Up to 2% cashback on a Mastercard debit card with no annual fee, available in UK + EEA.

Reviewed by Card Pilled Editorial · Last verified 2026-08-07

Key Facts

Cashback
Up to 2%
Annual Fee
$0
Region
UK + EEA
Type
Debit
Network
Mastercard
KYC
full
Mobile Pay
Apple Pay, Google Pay

Overview

Kraken is a US cryptocurrency exchange founded in 2011 by Jesse Powell and launched publicly in 2013, with corporate operations historically based in San Francisco. Operated by Payward, Inc., it is one of the longest-running spot exchanges and offers spot, margin, futures, and staking products across multiple regulated jurisdictions.

The Krak Card is a crypto debit card offered by Kraken, available in UK + EEA. It offers Up to 2% cashback across 5 reward tiers, giving users the ability to earn higher rates as they increase their commitment. There is no annual fee to hold this card. It runs on the Mastercard network and requires full identity verification.

Cashback Tiers

Krak Card cashback tiers and requirements
TierRateRequirement
Starter0%Under €200 average combined assets
Light0.5%€200+ average combined assets (Krak + Kraken)
Pro1%€1K+ average combined assets
Elite1.5%€10K+ average combined assets
Max2%€50K+ average combined assets, stainless steel Metal card

Pros

Cons

Fees & Costs

Conversion Fee
~1.5%

Limits & Top-Up

Top-Up Assets
400+ to 600+ fiat and crypto assets (official pages conflict on the count)
Top-Up Methods
Krak Everyday account balance, ACH (via Plaid), Debit/credit card, Apple Pay, Google Pay, PayPal
Virtual Card Fee
$0
Physical Card Fee
$0 to order; $4.99 (or currency equivalent) replacement
Time to Card
Virtual: minutes; physical: not specified

Who's behind this card

Issuing bank
UAB Monavate (EEA); Monavate Ltd (UK)
Fiat custody
Fiat balances are e-money issued by Kraken's Payward entities (Payward Ireland Limited in the EEA, Payward Service Limited in the UK), kept separate from the companies' own funds; the UK e-money is not covered by the FSCS.
Licence
EMI (Bank of Lithuania, EEA)
Licence
EMI (Financial Conduct Authority, UK)

Banking features

Personal IBAN
Yes
Receives third-party transfers
Yes
Sends third-party transfers
Yes

The IBAN lives in the Krak app (EUR IBAN, GBP account number), not on the Monavate-issued card. A dedicated DE-prefixed Virtual IBAN is available to eligible clients in Luxembourg, Germany, Latvia, Greece, Croatia, and Hungary. The Bank of Lithuania fined UAB Monavate EUR 270,000 with a warning on 2025-11-25 for AML, management, and reporting breaches.

Compare IBAN and transfer capability across cards in our crypto cards with IBAN guide.

Cost & Returns

On $500/mo spend, the estimated monthly cost breakdown for Krak Card is: gas $0.00, conversion spread $7.50, flat/FX fees $0.00, and amortised card/tier fee $0.00, for a total drag of 1.5% of spend. After $0.00/mo cashback that is still a net cost of about $7.50/mo ($90.00/yr). Krak Card tops up from a centralized balance, so there is no on-chain gas cost regardless of how often you reload. Figures are conservative estimates and vary with conditions.

Our Verdict

The card formerly marketed as the Kraken Card now trades as the Krak Card, a Mastercard debit card that sits on Kraken's standalone Krak money app rather than the main exchange app. It is a debit product for personal-account residents of the UK and EEA, funded from a Krak Everyday balance and spendable across what Kraken variously counts as 400+ (support FAQ) or 600+ (card page) fiat and crypto assets at Mastercard acceptance points. Krak charges no annual or monthly fee and no FX or ATM fees from its own side, but a variable conversion spread applies whenever you spend from a crypto rather than fiat balance, and third-party ATM operator fees still apply.

The headline "up to 2%" is real but heavily balance-gated. As of the June 2026 support docs the program is a five-tier, 30-day-average-balance system: Starter 0% (under 200), Light 0.5% (200+), Pro 1% (1,000+), Elite 1.5% (10,000+), Max 2% (50,000+), in GBP or EUR, paid in local currency or BTC with no monthly cap. Balances across Krak, Kraken, and Kraken Pro all count. The practical consequence: a light spender holding a small balance earns 0% to 0.5%, and the marketed 2% requires roughly 50,000 parked across the three Kraken products.

One genuinely useful wrinkle for new users: Kraken seeds new Krak customers with a welcome gift of the Max Rewards tier (2% cashback plus a 1% salary match in eligible regions) regardless of balance, so the first weeks flatter the card versus its steady-state rate; Kraken does not publish how long the boost lasts. And because the tier is locked at merchant settlement rather than at purchase, with deposits smoothed evenly across 30 days, users cannot game the rate by topping up right before a big purchase.

What users report

Verified user signal is limited because the card is new. Early Trustpilot feedback cited in third-party coverage describes slow, largely automated support responses [1]. A hands-on reviewer hit onboarding friction (OTP codes not arriving by email or SMS, with similar stories from other users suggesting a wider bug) but also reported in-app chat replies within about 30 minutes and a support team that actively responds to app-store reviews [2], so support experiences look inconsistent rather than uniformly bad. Claims about week-long account suspensions and app-stability problems could not be verified and were dropped.

Sources: [1] [2]

Updated 2026-07-06

Note: Rebranded to 'Krak Card'. 1% promo ended March 31, 2026. New 5-tier balance-based cashback system launched Mar 31: Starter 0% (<€200), Light 0.5% (€200+), Pro 1% (€1K+), Elite 1.5% (€10K+), Max 2% (€50K+). Metal Mastercard (stainless steel) for €50K+ Max-tier users, free for eligible, €60 replacement. Krak Concierge with 60% off luxury hotels and 4% travel cashback for Max tier. Cashback in EUR, GBP, or BTC. Up to 10% APY on vaults. Salary Match (up to 1% bonus). The Bank of Lithuania fined issuer UAB Monavate EUR 270,000 with a warning on 2025-11-25 for AML, management, and reporting breaches.

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What's changed

FAQ

What is the Krak Card?

The Krak Card is a crypto debit card offered by Kraken. It is available in UK + EEA and allows users to spend cryptocurrency at merchants worldwide.

How much cashback does the Krak Card offer?

The Krak Card offers Up to 2% cashback. There are 5 tiers: Starter (0%), Light (0.5%), Pro (1%), Elite (1.5%), Max (2%).

What are the fees for the Krak Card?

The Krak Card has an annual fee of $0. Additional fees: Conversion fee: ~1.5%.

How do you top up the Krak Card?

Supported assets include 400+ to 600+ fiat and crypto assets (official pages conflict on the count); top-up methods include Krak Everyday account balance, ACH (via Plaid), Debit/credit card, Apple Pay, Google Pay, PayPal.

Does the Krak Card require KYC?

Yes. The Krak Card requires full identity verification (KYC): expect to submit a government-issued ID, and often proof of address, before the card is issued.

Which countries is the Krak Card available in?

The Krak Card is available in UK + EEA.

Is the Krak Card a credit or debit card?

The Krak Card is a debit card. You need to load cryptocurrency onto the card before making purchases.

Does the Krak Card support Apple Pay or Google Pay?

Yes, the Krak Card supports Apple Pay and Google Pay for contactless payments.

Who issues the Krak Card?

The Krak Card is issued by UAB Monavate (EEA); Monavate Ltd (UK). Licences: EMI (Bank of Lithuania, EEA); EMI (Financial Conduct Authority, UK).

Does the Krak Card come with a personal IBAN?

Yes, the Kraken platform provides a personal IBAN in the user's name. Capabilities: receiving third-party transfers: yes; sending transfers to third parties: yes. The IBAN lives in the Krak app (EUR IBAN, GBP account number), not on the Monavate-issued card. A dedicated DE-prefixed Virtual IBAN is available to eligible clients in Luxembourg, Germany, Latvia, Greece, Croatia, and Hungary. The Bank of Lithuania fined UAB Monavate EUR 270,000 with a warning on 2025-11-25 for AML, management, and reporting breaches.

Where are Krak Card fiat funds held?

Fiat balances are e-money issued by Kraken's Payward entities (Payward Ireland Limited in the EEA, Payward Service Limited in the UK), kept separate from the companies' own funds; the UK e-money is not covered by the FSCS.

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